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DuesSync
Officer Benchmark · early read

What 13 Financial Secretaries told us about the job

From 13 councils in 10 states. A small room of peers, counted honestly — never a percentage — and updated as more officers answer.

People. Knowledge. Time.

The three arcs of the DuesSync ring, and the three things a council loses when a term ends — who's active, who's drifting, who could take a chair; the minutes, the budget, why a thing was decided; the filings, the deadlines, what's due next. The survey measures all three.

A 15-minute call with the FS who built it. No demo account — your council's own numbers.

The three things a council loses

Find yourself in the room

Where do you sit?

Pick your own answers and the matching bar lights up in every chart below. Nothing is sent or stored — this runs in your browser.

Choose any answer to see who else in the room gave it.

Time

What the job costs in hours

4 of 13 spend 10–20 hours a month; nobody said “under 3”. The hours go to the same places for almost everyone — and most of them are the January-to-spring dues stretch.

Hours a monthCounts of 13
3–5 hours a month
5–10 hours a month
10–20 hours a month
What eats the hours — named most oftenCounts of 13
Second Notice / Knight Alert follow-up
Printing, stuffing, and mailing physical notices
Chasing payments at meetings or by phone
Voucher / expense approval routing
Maintaining roster accuracy (transfers, duplicates, deceased)
Re-entering data between Supreme, Excel, and email
Year-end audit preparation
Filling out Supreme forms (#185, #365, #1295, #1728)
How hard is dues season? (1 = simple, 5 = a grind)Counts of 13
1 — simple
2
3
4
5 — a grind

What DuesSync does here

  • 1st and 2nd Notices send themselves on a schedule you set — nothing to print, stuff or stamp.
  • Members pay online from the notice in about two minutes; checks and cash are still recorded in seconds.
  • The deadline calendar knows every Supreme form and when it's due, and nags the right officer.

People

Who pays, how, and who drifts

Of the 10 who answered, 2 have any online portal — the rest are meeting-door checks and cash. The single most-named time sink, 9 of 13, is chasing the men who go quiet; 4 of 13 name keeping the roster straight.

How dues money arrivesCounts of 10 who answered
Cash at a meeting
Paper check handed to me at a meeting
Paper check mailed to me
Venmo / Zelle / Cash App / PayPal
Online card payments via a council portal
Other
Share of dues paid onlineCounts of 10 who answered
0% — all manual
1–25%
25–50%
50–75%
75%+
Doesn't track it

What DuesSync does here

  • Supreme's roster file imports in one click — transfers, deaths and duplicates reconciled, not re-keyed.
  • Every member's dues status is on one screen: current, 1st Notice, 2nd Notice, Knight Alert, Intent to Retain.
  • Broadcasts, birthdays and anniversaries reach members from the council's own address — with opt-outs honoured.

Knowledge

Where the records live

Everybody uses Supreme's portal; exactly one of 10 uses a dedicated dues platform. Everything else — the budget, the minutes, why a thing was decided — lives in email, a spreadsheet, or one man's head. 4 of 13 said any purchase needs a council vote; the gate is the vote, not the price.

Tools in useCounts of 10 who answered
Supreme's online portal (Member Management / Officers Online)
Email (Outlook, Gmail) for member communication
Microsoft Word or Google Docs for forms and templates
Microsoft Excel or Google Sheets
Paper ledger / file folders
A dedicated dues / membership platform
Paying for a fixCounts of 13
Free only
Under $10/mo
$10–$25/mo
$25–$50/mo
$50+/mo
Needs a council vote regardless

What DuesSync does here

  • Minutes, motions and the monthly bulletin in one book the next Recorder inherits.
  • A budget that fills itself from vouchers and bank imports, so the GK sees spend per activity.
  • Form 1295A audit worksheets built from the ledger — the Trustees sign what the books already say.

The Founding Council offer has no price attached until July 2027 — so a Financial Secretary can run a whole dues season before a council ever has to vote on anything. How Founding Councils work →

What they'd eliminate first

Paraphrased from the free-text answers. No quotes — the survey is confidential.

  • The second-notice chase
  • Printing, stuffing and mailing notices
  • Printing membership cards
  • Entering receipts and reconciling vouchers
  • Being the only person who can bring a new or transferring member in
  • Re-keying the roster into the state's website by hand

Two more reports, still locked

Grand Knights and Treasurers have their own surveys. Each report unlocks at 10 responses — below that, a chart would identify people. Every answer moves the meter.

Grand Knight report

6 of 10

4 more to unlock.

Take the GK survey

Treasurer report

3 of 10

7 more to unlock.

Take the Treasurer survey

Ready when you are

Run one dues season on it before anyone has to vote.

A Founding seat is the full platform, free through June 30, 2027, turned on by the FS alone — or start with fifteen minutes on a call with the Financial Secretary who built it.

Add your council to the room

Fifteen questions, about eight minutes, confidential. Leave an email and you get the benchmark back, with your own answers beside the room's.