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User Guide

Let Members Pay Online

Connects a payment processor so members can pay their dues online directly from their notice emails, with payments auto-reconciling back to DuesSync.

Who uses it
Financial Secretary (or Treasurer)
Where
Settings → Online Payments

When to use it

Set this up once, early, so every dues notice you send carries a "pay now" link. Stripe is the recommended path: payments land in your council's bank account and reconcile automatically, with no manual entry. PayPal is a lighter-weight backup that still requires you to log each payment by hand.

Step by step

  1. In the sidebar, open Settings → Online Payments. The page leads with the Cost Calculator showing what online payments cost versus checks.
  2. Review the two provider cards. Stripe is marked "Recommended" (full automated tracking and reconciliation); PayPal is marked "Manual."
  3. To connect Stripe, click Connect with Stripe. You'll be redirected to Stripe to either link an existing account or create a new one — have your council's business info and bank account ready (~10 minutes). On completion you return to this page and see a green "Connected to Stripe" confirmation.
  4. If Stripe reports that charges aren't enabled yet, click Continue onboarding → to finish Stripe's setup before members can pay.
  5. To use PayPal instead, click Set up PayPal, follow the numbered instructions to create a Donate Button and copy its URL, paste it into PayPal Donation URL, then click Save PayPal URL.
  6. Once a provider is live, members see a pay link in their notice emails. Review activity at Dues → Payments.

Tips & gotchas

  • Only the Financial Secretary or Treasurer can change payment settings; others see a read-only notice.
  • Stripe payments auto-reconcile. PayPal does not send real-time confirmation — you must verify each payment against your PayPal dashboard and log it manually.
  • You can switch providers later using the "Switch to PayPal/Stripe instead" links, but only one is active at a time.
  • After connecting, the Cost Calculator flips to show your online-adoption percentage and the time you're saving.

Related

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