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User Guide

Service Anniversary Emails

Automatically sends a personalized email to each member on the anniversary of the day they became a Knight.

Who uses it
Financial Secretary (Grand Knight, Deputy GK, and FS are CC'd on every send).
Where
Roster → Service Anniversaries (`/dashboard/roster/anniversary`)

When to use it

Use this to mark each member's "Knighthood anniversary" — the date of their First Degree ceremony (join date is used as a fallback). Milestone years (1, 5, 10, 25 Silver, 50 Gold, 60+ Diamond) get special recognition, and the message is tailored to their degree — newer members are nudged toward advancement, long-tenured ones are invited to mentor.

Step by step

  1. Open Roster → Service Anniversaries. The header pill shows Enabled or Disabled.
  2. In the Service Anniversary Emails card, flip the toggle on — you'll get a confirmation toast.
  3. Click Preview sample email to generate a real AI email from one of your long-tenured members — nothing is sent.
  4. Once enabled, the daily job sends each member's anniversary email automatically on the day.
  5. To send on demand: when members hit an anniversary today, the Today's Anniversaries panel appears with a Send Now button.

Tips & gotchas

  • The anchor date is the First Degree date; if that's missing, the join date is used. Members in their first year (anchor less than 1 year ago) are not emailed.
  • Postal-only, no-email, bounced, and opted-out members are skipped.
  • One anniversary email per member per calendar year — no double-sends.
  • Inactive members (type N) are excluded.
  • The KPI strip (Sent / Delivered / Bounced) covers the current calendar year. Demo councils don't send.

Related

Looking for something else? Browse all guides or see the full feature list.