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User Guide

Reach Members by Text Message

Lets your council send text-message announcements and reminders to members who've opted in.

Who uses it
Financial Secretary (turn it on); FS and Grand Knight (send text blasts).
Where
Turn on at Settings → Email & SMS (`/dashboard/settings/communications`); send at Roster → Broadcasts (`/dashboard/roster/broadcast`)

When to use it

Texts cut through where email gets buried — good for same-day meeting reminders or time-sensitive notices. Because texts are intrusive and metered, SMS is off by default and only reaches members who have opted in to council announcement texts.

Step by step

  1. Open Settings → Email & SMS and scroll to the SMS section.
  2. Toggle Enable in-app SMS sending on, set a Monthly text budget (segments) soft cap, and click Save Settings.
  3. Use Send a Test SMS — enter your own number and click Send Test — to confirm delivery.
  4. To send a text blast, go to Roster → Broadcasts → + New Broadcast and choose Send as: Text message.
  5. Write a short Message (no subject for texts), pick the audience, and watch the segment hint below the box.
  6. Save the draft, then click Send Text Blast.

Tips & gotchas

  • SMS defaults OFF and is per-council — each council enables it independently.
  • Only members with a mobile number who have opted in to announcement texts receive blasts; everyone else is silently skipped.
  • STOP opt-out is absolute and cross-council — all councils share one number, so once a member texts STOP that handset is blocked everywhere, even for "required" sends. It can only be undone by the member texting START.
  • Billing is per 160-character segment. A single emoji flips the whole message to a 70-character encoding, roughly tripling the cost — keep automated/reminder texts to one segment.
  • Dues notices always send; discretionary announcements and reminders pause once you hit the monthly budget cap (resets next month).
  • The usage panel shows segments used vs. your cap, estimated cost, delivered count, and opt-outs.

Related

Looking for something else? Browse all guides or see the full feature list.